Healthcare

Improve patient experience before, during and after visits

Mobile apps from Phunware help hospitals engage with their patients before, during and after each visit.

Confusing navigation, revenue lost due to missed appointments, Medicaid reimbursements tied to patient satisfaction…all of these are significant challenges for hospitals.

Phunware offers a dynamic new way to engage with patients before, during and after hospital visits. Using the latest smartphone capabilities and location-based technology like beacons and indoor Wi-Fi, Phunware’s mobile solutions empower you to engage with patients on their phones in real time.

Drawing on experience developing award-winning mobile solutions for Fortune 500 customers, Phunware gives patients the same ease of use and access to information they have come to expect as consumers, allowing them to do everything from searching for a doctor to finding their way to an appointment with ease.

The solution to wayfinding challenges may already be in your patients’ pockets. 74% of US adults now own a smartphone. -Forrester Mobile Mind Shift, 2015

Mobile-powered Patient Experience

Interactive Directories

Help patients locate and navigate to departments or providers with a few taps and swipes.

Real-time Indoor and Outdoor Navigation

Provide patients with a portable digital guide, either standalone or with existing apps and wayfinding solutions.

Impossible-to-ignore Reminders

Connect more effectively about events, classes, construction notices and more.

Value-added Content

Give patients and visitors 24/7 access to health-related tips and resources, event information, surveys and more.

93

93% of healthcare professionals believe mobile apps can improve patient experience and outcomes.

– eClinicalWorks Survey, 2013 –
34

34% of hospital executives report that improving patient experience is their biggest marketing challenge.

– Smith & Jones, 2013 Healthcare Marketing Survey –

Powerful Behind the Scenes Tools

Mapping Engine

Keep your maps and geo-fences up to date with just a few clicks.

Analytics Engine

Connect the dots between passengers, locations and campaigns to uncover rich insights across the entire passenger journey.

Content Management Engine

Manage and automatically publish important content anytime, anywhere.

Alerts and Notification Engine

Create, personalize and manage your alerts and notifications to any individual or patient segment.

Healthcare Solutions Overview!

See How It’s Working for Dignity Health

With 39 hospitals and ancillary facilities across 21 states, Dignity Health is the fifth-largest health system in the U.S. Its Phunware-powered application, Dignity Health Compass, provides smooth routing throughout publicly accessible areas across multiple floors in each facility, with customizable points of interest as well as search and filtering capabilities. Dignity Health Compass was recently named among the 2016 Webby Award honorees for health-related apps!

“This app will not only make navigating the hospital easier, it will also ensure our patients and visitors have access to the latest French Hospital news, information on services and even the newest promotions in our gift shop.”

Alan Iftiniuk, President / CEO
French Hospital Medical Center
A Dignity Health Member

Get Started Today

Phunware’s Trial Program is the easiest and most affordable way to evaluate the potential of mobile solutions, including real-time wayfinding, for any size facility or system.

  • Strategize with Mobile Experts

    We’ll work together to evaluate your current wayfinding and mobile app infrastructure, then target your facility’s areas of greatest need.

  • Let Phunware Develop Your Solution

    Our team will create a unique branded app with indoor navigation (one building, up to two floors) that leverages beacons or indoor Wi-Fi.

  • Try It Out for 60-90 Days

    Patients, staff and visitors can download and use your branded mobile app, generating authentic feedback as well as robust analytical insights. When you’re ready, you can leverage your investment in the pilot program for a full deployment.

Questions? Check out our healthcare FAQs!

Get started with your mobile healthcare solution today!

SDK Download

Choose your desired platform to download the SDK or documentation.


iOS SDK

ANDROID SDK

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DOCUMENTATION
ANDROID
DOCUMENTATION

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