Phunware Selected to Solve Wayfinding Challenges and Boost Patient Experience for Top U.S. Nonprofit Academic Medical Center
Mobile cloud platform from Phunware helps patients, visitors and staff better navigate and engage with hospital facilities in real-time
Austin, Texas [September 7, 2018] – Today Phunware, a leading enterprise cloud platform for mobile which provides software, solutions, data and services for brands worldwide, announced their selection by a leading U.S. nonprofit medical center to license their Multiscreen as a Service (MaaS) platform, including mobile wayfinding and engagement solutions, to integrate with an existing mobile application.
Digital transformation in hospitals is increasingly mobile-first, and in highly fluid environments like healthcare facilities, mobility provides greater flexibility, productivity and efficiency. Integrating mobile wayfinding for patients, visitors and staff is the first logical step to digital transformation. That same mobile location technology can help solve for many other use cases that support digital transformation, including mobile marketing automation, which helps hospitals provide personalized experiences to patients before, during and after each visit.
The integration of Phunware’s enterprise cloud platform for mobile across the 18 million square-foot facility will provide:
- Real-time blue dot routing and static navigation from any configured point of interest to destinations within the medical center
- Access to maps that feature points of interest such as physician offices, gift shops, elevators, etc., which can be updated and edited by staff for construction updates, office location changes and more
- Personalized alerts and promotions to patients and visitors based on their location or attributes, including appointment and parking reminders, health and wellness tips, or routing changes
- Analytics and business intelligence to connect the dots between patients, locations and campaigns to uncover rich insights across the entire patient journey
“We’re extremely proud to be part of this digital innovation deployment,” said Alan S. Knitowski, co-founder and CEO of Phunware. “By licensing Phunware’s MaaS platform, we can help provide a richer and more personalized mobile experience for patients and increase staff efficiency at this facility.”
Phunware is the pioneer of Multiscreen as a Service (MaaS), a fully integrated suite of platform products, solutions and data that allows brands to engage, manage and monetize their anytime, anywhere mobile application users worldwide. Phunware helps the world’s most respected brands create category-defining mobile experiences, with more than one billion active devices touching its platform each month. On February 28, 2018, Phunware also announced its intent to go public through a merger with Stellar Acquisition III, Inc. (Nasdaq: STLR), a publicly-traded blank check company, and to launch a cryptonetworking Token Generation Event (TGE) called PhunCoin. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit www.phunware.com and follow @phunware on all social media platforms.