MaaS Platform Improvements to Maximize the User Experience for Brands and Consumers
Austin, Texas [January 15, 2020] (ORIGINAL: BUSINESS WIRE) – Phunware, Inc. (NASDAQ: PHUN) (the “Company”), a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, today announced key improvements made in its Multiscreen-as-a-Service (MaaS) platform in 2019, as well as the Company’s 2020 outlook.
Brands who engage with Phunware receive access to this easy-to-use MaaS platform to better manage experiences and mobile application configurations.
Phunware has made several significant improvements and added new product capabilities within our MaaS platform in 2019 that were both highly anticipated and requested,” said Matt Lindenberger, EVP Product and Engineering at Phunware. “We plan to carry that same momentum into 2020, with updates that continue to enhance our platform and bring powerful mobile application and mobile data capabilities to our customers.”
Modules that received improvements include Location-based Services, Mobile Engagement, Content Management, Analytics and Audience Monetization, which allows brands to engage, manage and monetize their mobile audiences.
Location Based Services (LBS) enhancements included:
- Landmark Routing capabilities added the ability to designate landmarks or points of interest to be included into routing instructions for a better user experience.
- Positioning technology was enhanced to better handle transitions when navigating outdoor-to-indoor spaces and vice versa.
- Compass/heading accuracy was improved to create a smoother user experience while navigating.
- Indoor positioning algorithm enhancements were completed to further improve upon accuracy.
- Sharing features were added for web-based and digital signage-based navigation and wayfinding including text message and email-based sharing of directions. Users can now “take directions with them” as they interact with a kiosk or digital signage device.
- Sample Code Improvements have enabled developers to build experiences around use cases such as walk time estimation, voice prompts for turn-by-turn directions and notifying an end user when they are off of their designated route.
- Enhanced and more secure APIs and accompanying documentation available here.
A new product added to MaaS in 2019, included a Data Exchange with the following features:
- A self-service audience builder that enables digital marketers to design custom audiences within minutes using geographic, interest, intent and demographic segments.
- Audience segment metadata that provides data transparency on how the segment was constructed, where the data components were sourced and the label for the segment.
- High quality GPS location data points from 100+ million U.S. devices to increase scale of location-based audiences.
- U.S. Congressional District targeting for political and advocacy campaigns.
- Direct integration with programmatic advertising platforms for easy audience activation.
- A dashboard that provides a daily audit trail for the impressions delivered and unique devices reached for each audience activated on an advertising platform.
Datasets enhancements included:
- New entities and attributes added to the Phunware Ontology that broadened the mobile data model.
- Support for delivering high-scale datasets in Apache Parquet storage format for use in all leading cloud platforms.
As for 2020, the outlook includes several updates to enhance the ability for customers to explore the platform via self-service onboarding, collaboration and guided actions. Analytics will be enhanced to include conversion funnel event tracking and other reporting enhancements. Mobile Engagement will be enhanced to include automatic creation of audiences based on end user activity such as above average session length, users who have not engaged (churn) in the application as well as daily and monthly active user options. Location-based services capabilities are expected to see a completely revamped map editor experience, support for additional hardware providers and overall improved location accuracy through algorithm enhancements.
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About Phunware, Inc.
Everything You Need to Succeed on Mobile — Transforming Digital Human Experience
Phunware, Inc. (NASDAQ: PHUN), is the pioneer of Multiscreen-as-a-Service (MaaS), an award-winning, fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & Phun) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with more than one billion active devices touching its platform each month. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com, https://www.phuncoin.com, https://www.phuntoken.com, and follow @phunware, @phuncoin and @phuntoken on all social media platforms.