Customer Testimonials
Healthcare
Phoenix Children's Hospital
"This technology has lots of ways to improve the patient experience, but for us, the problem that we sought to solve initially, and what really drove us to this technology was a wayfinding solution."
Jenna Zayatz, Director, Volunteer Services & Programs at Phoenix Children’s Hospital
Virginia Hospital Center
VHC is excited to work with Phunware to bring a myriad of services into one cohesive mobile app portfolio to the VHC community,” said Mike Mistretta, Vice President, and Chief Information Officer of Virginia Hospital Center. “In addition to providing our patients with ease of access from scheduling appointments, getting care through remote telehealth services and messaging providers, this wayfinding-enabling technology is a game changer that helps patients navigate to scheduled appointments throughout the VHC campus. Our goal is to provide an enhanced level of convenience and care to our patients.”
Mike Mistretta, Vice President, and Chief Information Officer of Virginia Hospital Center
"The Phunware team was just incredible throughout the development process. They held our hand and made it so easy for us, keeping us on track with what we needed to do and identified possible problems ahead of time. Any time we encountered roadblocks they pulled the team together and found solutions."
"I've never received the level of thoughtfulness, attention and support that the Phunware team has given me over the past three years from any other vendor. I really don't know how I would do this without them. I can't imagine working with another mobile app provider because I know I won't get what Phunware provides me."
"It was very easy to update the app and map instantly using Phunware's Maas platform while we were in the process of opening our new pavilion. Opening week we were getting updates that certain sections wouldn't be open as expected. I could instantly update everything in Maas and see it live immediately. It was amazing to see."
Greater Baltimore Medical Center
“By utilizing Phunware’s technology, GBMC patients will have access to their medical record, while also being able to use the mobile app to easily navigate to and from in-person appointments,” said Dave Hynson, Vice President and Chief Information Officer, GBMC HealthCare. “Additionally, patients can continue to connect with their providers virtually whether they are at home or on the go.
Dave Hynson, Vice President and Chief Information Officer, GBMC
App Store Reviews
"App is great and easy to use. I really like the new 'Find my Way At VHC' feature! I've always had trouble finding my way around hospitals in general, so it's very helpful with finding my way to my appointment and finding my way back to the parking garage!"
Patient Feedback
Hospitality
Atlantis Paradise Island
"We have heard first-hand from guests that the app was a great resource for them both while on property and when planning their stay. There are many unsolicited comments on Facebook groups of guests promoting the app to other guests. I love seeing those endorsements!"
Isaac Gerstenzang , Vice President Digital Marketing & CRM at Atlantis Bahamas
Apps that Guests Love
Guests use the Atlantis mobile app to navigate their 140-acre island and book experiences in the casino, waterpark, aquarium, and more.
Gaylord Hotels
“We wanted a vendor that really understood how to get around the property, especially with interactive maps...If I’m at Gaylord Opryland and I loved it and had an amazing experience, I can go in the app and change it to Gaylord Palms and see what it has to offer. Additionally, if I stay at another Gaylord property, I can just change my hotel location instead of having to download another separate app. This then becomes a great marketing tool for the brand.”
Mona Patel, Director of Digital Platforms & Strategy for Gaylord Hotels
"We tried and failed to deploy wayfinding with another vendor but it wasn't until Phunware that we were able to realize the true promise of location-based services. Phunware delivered ahead of schedule with almost no impact to our internal operations."
Wailea Beach Resort
“Luxury isn’t just about beauty. It's about creating ease for guests so they don't have to think. Phunware gave us that before guests even asked for it.”
Laurie Garzon, Director of Sales & Marketing
Apple App Store Reviews
"Atlantis is such a large, over the top place and this app puts it all in the palm of your hand! Finding your way, booking dinner or activities and much more are easy to do. Get it before you go so you can plan your vacation and be ready for an amazing time!"
Guest Feedback