(Originally published on October 2, 2017) You know the drill by now: Customer experience is the new marketing, and customer experiences are the new brand. In fact, improved experience can grow [...]
What does your smartphone’s home screen look like? Is it cluttered with apps (and folders filled with more apps)? Or is it a tidy array of a handful of apps you use every day? Most of us desire [...]
Alexa, bring me my slippers. Siri, pour me a cocktail. Our devices may not make life this easy for us quite yet, but we are definitely heading in that direction. Homes and the connected devices [...]
Mixed-use and transit-oriented developments are increasingly popular all across the U.S. According to Axiometrics, mixed-use developments will make up nearly a third of all apartment properties [...]
There’s no such thing as a dull day in a property manager’s office. The phones are always ringing. Residents pop in to say hello or submit a maintenance request. Staff members come in [...]
When you’ve got something to tell your residents—big news, upcoming events, planned maintenance—it’s easy to fall back on good ol’ flyers taped up in high-traffic areas and [...]
The US student housing market is booming, with Axiometrics reporting strong performance year-over-year in new beds added, leasing velocity and average effective rent growth. As developers and [...]
According to The Wall Street Journal, “the biggest landlords in the U.S. are being crushed under a mountain of packages,” which is attributed to the steady rise in online shopping as [...]
Location. Amenities. Views. Floor plans. All of these factor into the leasing or buying decision for prospective residents. Some of these you can control. A lot of them, you can’t. But [...]
Eighth & Grand, a new luxury residential community in downtown Los Angeles, has announced the development of a state of the art mobile application and corresponding property management system for [...]
The definition of luxury living is evolving, and many properties are learning that stunning floor plans, opulent amenities and breathtaking views are no longer enough to attract high-income, [...]
As the economy marches toward recovery, the skylines of Miami, New York, London and other high-growth markets have become increasingly saturated with cranes building luxury residential towers. [...]
Like most companies today, luxury real estate portfolio management companies are striving to increase the satisfaction of their ‘customers’—the owners and renters of luxury units in large [...]
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