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Healthcare

 Tomorrow’s “Smart Hospital” Needs a Smarter Mobile Strategy Today

Tomorrow’s “Smart Hospital” Needs a Smarter Mobile Strategy Today

February 7, 2018

“Smart hospitals are those that optimize, redesign or build new clinical processes, management systems and potentially even infrastructure enabled by underlying digitized networking of [...]

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 Untapped Potential: Hardware / Software Solutions in Healthcare

Untapped Potential: Hardware / Software Solutions in Healthcare

March 31, 2017

In work or personal life, one of the most frustrating things we can encounter is untapped potential: the teammate who underperforms, the company that announces a poor strategic decision, the [...]

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 News from Cisco Live and Mist Systems: Virtual Beacons Are Here!

News from Cisco Live and Mist Systems: Virtual Beacons Are Here!

July 26, 2016

I got back from last week’s Cisco Live! Las Vegas inspired, fired up and more than a little amazed. There’s always so much to take in—from keynotes to breakout sessions to casual conversations [...]

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 Help for the Helpers: How Hospital Mobile Apps Benefit Staff and Volunteers

Help for the Helpers: How Hospital Mobile Apps Benefit Staff and Volunteers

January 21, 2016

Front-desk staff and volunteers bear a huge burden in most hospitals. They’re the “face” of the hospital to the public, and often its heart as well. They field questions and complaints, provide [...]

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 New Features for Existing Hospital Apps: How to Stay Ahead of the Pack

New Features for Existing Hospital Apps: How to Stay Ahead of the Pack

January 11, 2016

Many forward-looking hospitals and healthcare facilities have already launched a branded hospital wayfinding app. They’re ahead of the pack. And here’s the good news: In 2015, more than 42% of [...]

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 Launching your Hospital App: Finding Content Zen

Launching your Hospital App: Finding Content Zen

December 2, 2015

Even the most feature-packed hospital app is going to fail if its content is not so great. Your development partner can do a lot to make your app appealing, but they need your help and expertise [...]

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 7 New Ways to Make Patients Feel Calm, Respected and Welcome

7 New Ways to Make Patients Feel Calm, Respected and Welcome

November 23, 2015

Patient experience = customer experience. That’s the bottom line. Literally—it’s not just about Medicare reimbursement. In a recently released 2015 benchmarking survey by The Beryl [...]

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 Patient Experience: Are You Overlooking a Crucial Part of the Patient Journey?

Patient Experience: Are You Overlooking a Crucial Part of the Patient Journey?

November 2, 2015

We’ve talked a lot about how hospital mobile apps can improve the patient and visitor experience through personalized navigation and indoor “blue dot” wayfinding. But [...]

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 Launching Your Hospital Wayfinding App: First, Build Your Team

Launching Your Hospital Wayfinding App: First, Build Your Team

October 28, 2015

So you’ve decided to launch a branded hospital app. Congratulations! Whether you are working with an internal development team or a third-party provider like Phunware, launching an app [...]

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 Launching Your Hospital Wayfinding App: 5 Agenda Items for Your First Meeting

Launching Your Hospital Wayfinding App: 5 Agenda Items for Your First Meeting

October 20, 2015

Any time you dive into a complex project with multiple stakeholders, communication and alignment are absolutely critical. Group initiatives at work, buying a new home, child rearing…all of [...]

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 Hospital Kiosk: The Next Generation

Hospital Kiosk: The Next Generation

June 17, 2015

Remember the very early versions of mobile phones? They were BEHEMOTHS. They definitely did not fit in your purse or your pockets. They had limited functionality. And not everybody was [...]

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 Hospital Wayfinding App in Action: A Test Drive at French Hospital Medical Center

Hospital Wayfinding App in Action: A Test Drive at French Hospital Medical Center

May 20, 2015

Leslie Wolke is a nationally recognized wayfinding technology consultant. From wayfinding websites to apps and touch screens, she has developed innovative solutions in collaboration with a number [...]

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 Intrigued by Mobile Patient Wayfinding? A “Clinical Trial” May Be Your Best Bet

Intrigued by Mobile Patient Wayfinding? A “Clinical Trial” May Be Your Best Bet

February 25, 2015

Innovations in mobile wayfinding are transforming the patient experience at hospitals across the country. Using the latest smartphone and tablet capabilities, branded hospital mobile apps can [...]

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 Top 3 Reasons Hospitals Need Wayfinding…Now

Top 3 Reasons Hospitals Need Wayfinding…Now

June 19, 2014

Hospitals and medical facilities are faced with the task of delivering the best care and patient experience, while at the same time dealing with issues related to expanding campuses and separate, [...]

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