Aviation

Airport terminals are a great place for people-watching. There’s the caffeine-fueled road warrior feverishly charging her phone while barnstorming her laptop. The young couple taking giddy [...]

When we last looked in on how airport passengers are coping with clogged terminals and security bottlenecks, people were pretty steamed. TSA checkpoints were bogged down and #iHatetheWait was [...]

Retail and parking are big business for airports, making up 70% of all non-aeronautical revenue worldwide, according to the most recent Airport Economics Report from Airports Council [...]

According to the recent 2016 Concessions Benchmarking Survey from Airports Council International – North America, just over 60% of North American airports have a dedicated website—a number [...]

According to The Department of Homeland Security, travelers breezed through security over the July 4th holiday weekend. Despite scoring two of the highest-volume travel days seen since 2007, the [...]

Tell me if this scenario sounds familiar: it’s travel day, and you have a 90-minute layover. You enter the terminal from your first flight with one question on your mind: “Where can I [...]

Most passengers have a plan in their heads for how their trip is going to go. When things don’t go according to plan, it’s stressful. That’s human nature. But the unexpected can [...]

It’s a cold and wintry morning. You’re heading off to visit your beloved Auntie Jean and her magical red velvet cake—with three kids, two car seats, everybody’s big puffy winter [...]

Frequent flyers want to use smartphones to maintain control over their journey at all times, new research shows. But are airports ready to meet the needs of today’s connected travelers? [...]