It’s a cold and wintry morning. You’re heading off to visit your beloved Auntie Jean and her magical red velvet cake—with three kids, two car seats, everybody’s big puffy winter coats and an extra suitcase just for presents.
You throw everybody in the car at dark-thirty-a.m. because you’re trying to maximize the family time and you only have three days off. One of the kids is probably still in PJs.
Dodging traffic and flying cereal from the backseat, you make it to the airport 20 minutes later than planned. Now, you have to find parking, which means driving around in circles until somebody cries (possibly you). Then you schlep everything and everybody onto a shuttle and rush over to the baggage check. One of your bags is overweight, and you’re feeling a little pudgy yourself right now.
Next it’s the TSA line and the kids are fidgety, and who knows how long you’re going to have to stand there? SO MANY LINES.
Once you make it through, somebody’s got to go to the bathroom. Where is it? Where’s the gate? Ack! The bathroom is in the opposite direction from the gate! Are we going to be late? We need snacks. WE NEED COFFEE. HELP.
Now it’s time for boarding, which is its own special nightmare. Great, the lady in 24A is glaring at you and all the kids and NOW THE LITTLE ONE HAS LOST MR. WUFFLES…
…Not so festive, is it? At a time when every Scrooge in the media is expounding on the frustrations of holiday travel, we’re seeing reports of longer lines and beefed-up security, and some airports are even deploying therapy dogs to help relieve passenger stress—it’s no wonder some airline passengers are the farthest thing from jolly.
We can rewrite this story with a mobile app—and get airports off the naughty list!
All across the country, branded mobile apps are redefining the airport experience for the better. With beacon-enabled technologies, airports can streamline the passenger journey to and through the airport, eliminating stress and frustration all along the way. At the same time, mobile apps can help airports elevate and understand the passenger experience while driving additional revenue. Phunware’s already helping thousands of air passengers enjoy a much merrier trip this season at the Fort Lauderdale-Hollywood International Airport. Download the case study to lean how a branded mobile app helped boost revenue and streamline the passenger experience.
From all of us at Phunware, Happy Holidays—and stress-free travels, wherever you’re headed.