Your property has always generated data. Now you can use it.

Phunware’s Guest Intelligence Platform gives complex resorts a real-time view of how guests move, engage, and spend across the property. Serve guests better and generate more revenue at every moment of the visit.

See the Platform in Action

Powering Guest Intelligence Across the World's Leading Destination Resorts

Real Guest Intelligence In Action

No hypotheticals. Real properties. Real guests. Real results from real operators and their resort.

8,000+ guest questions answered by AI Concierge in the first weeks,without adding staff.

Guests self-serve navigation, search for information on restaurants and activities, and book experiences on their own. Front Desk staff can focus on servicing the guest in front of them and answering questions in real time.

#1 in ancillary revenue across Marriott Bonvoy Hawaii portfolio of hotels.

70%+ of guests utilized the app, resulting in 6x engagement compared to industry average. When a guest discovers more about your resort they are going to spend more and have a more satisfactory experience.

Three Ways Your Property Gets Smarter, Starting Day One

Concierge

Every guest arrives with expectations no team can fully anticipate. Phunware gives each one a personal concierge, an AI-powered guide built around your property’s real offerings, from pre-arrival planning through in-stay discovery. Guests get the experience they came for. Your front desk focuses on the interactions that actually require a human touch.

Data

Your property already generates thousands of data signals every day, from where guests go, what they book, and when they engage. Most of it goes uncaptured. Phunware integrates location and transaction data so your leadership team sees real-time demand patterns across F&B, spa, pools, and every revenue-generating corner of your property.

Bookings

The right offer, at the right moment, to the right guest. Personalized upsells, contextual recommendations, and one-tap commerce that feels like service, not a sales push. That is how ancillary revenue grows without adding operational complexity.

The Revenue Is Already There. You Just Need the Intelligence to Capture It.

For a 500-room resort, properties using Guest Intelligence typically project $200,000 to $400,000 in incremental ancillary revenue in Year 1. That is not a promise on a slide. It is a model built on real deployment data from properties like yours. We would love to run the numbers for your property.

The Guest Intelligence Platform.