Healthcare

Healthcare

Improve patient experience
before, during and
after visits.

Healthcare

Healthcare

From home
to hospital
to health.

Healthcare

Healthcare

Your patients
are lost—we can
find them.

Confusing navigation, revenue lost due to missed appointments, Medicaid reimbursements tied to patient satisfaction…all of these are significant challenges for hospitals. Mobile apps from Phunware help hospitals engage with their patients before, during and after each visit.

Phunware offers a dynamic new way to engage with patients before, during and after hospital visits. Using the latest smartphone capabilities and location-based technology like beacons and indoor Wi-Fi, Phunware’s mobile solutions empower you to engage with patients on their phones in real time.

The solution to wayfinding challenges may already be in your patients’ pockets. 74% of US adults now own a smartphone.*

Drawing on experience developing award-winning mobile solutions for Fortune 500 customers, Phunware gives patients the same ease of use and access to information they have come to expect as consumers, allowing them to do everything from searching for a doctor to finding their way to an appointment with ease.

*Source: Forrester Mobile Mind Shift, 2015

HOW IT WORKS

Mobile-Powered Patient Experience

Real-Time Indoor and Outdoor Navigation

Real-Time Indoor and Outdoor Navigation

Provide patients with a portable digital guide, either standalone or with existing apps and wayfinding solutions.
ENLARGE VIEW

Interactive Directories

Interactive Directories

Help patients locate and navigate to departments or providers with a few taps and swipes.
ENLARGE VIEW

Impossible-to-Ignore Reminders

Impossible-to-Ignore Reminders

Connect more effectively about events, classes, construction notices and more.
ENLARGE VIEW

Value-Added Content

Value-Added Content

Give patients and visitors 24/7 access to health-related tips and resources, event information, surveys and more.
ENLARGE VIEW

93

93% of healthcare professionals believe mobile apps can improve patient experience and outcomes.

– eClinicalWorks Survey, 2013 –
34

34% of hospital executives report that improving patient experience is their biggest marketing challenge.

– Smith & Jones, 2013 Healthcare Marketing Survey –

POWERFUL BEHIND THE SCENES TOOLS FOR ADMINISTRATORS

Mapping engine

Keep your maps and wayfinding up to date with just a few clicks.

Analytics engine

Connect the dots between patients, locations and campaigns to uncover rich insights across the entire patient journey.

Content management engine

Manage and automatically publish important content anytime, anywhere.

Alerts and notifications engine

Create, personalize and manage your alerts and notifications to any individual or patient segment.

KEY FEATURES

iOS and Android

Kiosks available in multiple sizes

Battery- and privacy-friendly

Support for single or multiple campuses

GPS, Wi-Fi and iBeacon for location

Mobile alerts and notifications

Geo-fences for location-based communications

Foreign language translation capabilities

Open integration APIs

SEE HOW IT’S WORKING FOR DIGNITY HEALTH

With 39 hospitals and ancillary facilities across 21 states, Dignity Health is the fifth-largest health system in the U.S. Its Phunware-powered application, Dignity Health Compass, provides smooth routing throughout publicly accessible areas across multiple floors in each facility, with customizable points of interest as well as search and filtering capabilities. Dignity Health Compass was recently named among the 2016 Webby Award honorees for health-related apps!

“This app will not only make navigating the hospital easier, it will also ensure our patients and visitors have access to the latest French Hospital news, information on services and even the newest promotions in our gift shop.”

Alan Iftiniuk
President / CEO
French Hospital Medical Center
A Dignity Health Member

HOW TO GET STARTED

Phunware’s Pilot Program is the easiest and most affordable way to evaluate the potential of mobile solutions, including real-time wayfinding, for any size facility or system.

  • STRATEGIZE WITH MOBILE EXPERTS

    We’ll work together to evaluate your current wayfinding and mobile app infrastructure, then target your facility’s areas of greatest need.

  • LET PHUNWARE DEVELOP YOUR SOLUTION

    Our team will create a unique branded app with indoor navigation (one building, up to two floors) that leverages beacons or indoor Wi-Fi.

  • TRY IT OUT FOR 60-90 DAYS

    Patients, staff and visitors can download and use your branded mobile app, generating authentic feedback as well as robust analytical insights. When you’re ready, you can leverage your investment in the pilot program for a full deployment.

Questions? Check out our FAQs!

KEY RESOURCES

Get started with your mobile healthcare solution today!

Let us help you create a custom mobile app that improves hospital wayfinding, operations and the patient experience. Our pre-packaged healthcare solution is perfect for hospitals and clinics that want relatively low total cost of ownership (TCO) and quick time to market.

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