Missed flights, confusing navigation, limited traffic to retailers—airports have plenty of challenges when it comes to improving the passenger experience and increasing non-aeronautical revenue.
Phunware’s native, location-aware mobile apps provide on-demand information about flights, concessions, retailers and more, keeping passengers informed and relaxed.
Phunware’s solution doesn’t end with the passenger, though: powerful behind-the-scenes tools make it easy to increase non-aeronautical revenue through promotions that drive traffic to retailers based on passengers’ location in the airport.
Phunware’s mobile advertising platform can also create an alternate revenue stream for airports. Advanced analytics provide visibility and insights into campaign performance and the entire passenger journey.
Provide passengers with on-demand information about flights, delays and gate changes.
Increase in-airport spending through location-aware promotions that drive passengers to nearby retailers and concessionaires.
Push targeted ads to passengers based on demographic segments and location targeting capabilities.
Advanced mapping capabilities with turn-by-turn directions help passengers find their gate, their favorite coffee shop, the closest book store or any other destination within the airport.
Concessionaires, retailers and services are listed in interactive directories with one-click navigation.
67% of passengers would make more trips to your airport if pre-flight experience were improved.
Identifying passenger experience as their primary concern, Miami International Airport (MIA) has become the first airport in the world to deploy beacons throughout its facility. With this beacon infrastructure in place, MIA can now support a mobile app that delivers real-time location information for mapping, blue dot location and navigation, parking integration, retail promotion and other functions that help make air travel less stressful.
The Houston Airport System’s mobile application is currently under development. It will include two airports—George Bush Intercontinental and Houston Hobby International—accessible in one HAS-branded mobile application.
Available in the Apple Store and Android Google Play, the Toronto Pearson app tracks arriving and departing flights including gate information, current airport updates and terminal maps. Push notifications are an important feature of the app, providing users with accurate, updated airport information.
Create, personalize and manage campaigns and promotions based on customer segments or passengers’ location in the airport.
Airports have received revenue from advertisers by selling physical signage for years. Now you can sell “real estate” in your app in the same way. Monitor campaigns and earnings in real time.
Connect the dots between passengers, locations and campaigns to uncover rich insights across the entire passenger journey.
Manage and automatically publish important content anytime, anywhere.
Keep your maps and geo-fences up to date with just a few clicks.
Get started with your airport mobile solution today!
Let us help you create a mobile app that increases non-aeronautical revenue while improving airport wayfinding, operations and the passenger experience. Our brandable airport solution comes with powerful features out of the box and is perfect for airports that want relatively low total cost of ownership (TCO) and quick time to market.